Refund policy

Our Return and Refund Policy forms part of these terms.

Printed and custom-cut products cannot be cancelled or returned for a change of mind once production has started, subject to any agreement we make with you and your statutory rights.

For damaged, faulty, incorrect or otherwise non-compliant goods, the available remedy depends on the circumstances and applicable consumer law. Replacement is not the only remedy where the law entitles you to a refund or another outcome.